Energy Accounting Analyst PR4 2TZ, Kirkham, Lancashire

Sector: Consulting

Type: Full Time|Permanent

Energy Accounting Analyst

Full Time, Consulting Vacancy In Lancashire

 

Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors.
To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero.
This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it.
We are looking for a Energy Accounting Analyst to join our successful Energy Accounting team. This role is Office Based or Work from Home.
Job Summary
Working within the Operations team the Energy Accounting Analyst is responsible for ensuring a high level of customer satisfaction through accurate and effective service delivery including invoice validation, energy query management, cost and consumption reporting and forecasting services to a portfolio of clients assigned to them. They are responsible for proactive supplier management in line with our KPI’s and escalating issues as required to ensure that customer satisfaction is maintained and energy data enables clients to manage any ESG requirements and goals.
Role and Responsibilities
* Providing a first-class client experience to internal and external stakeholders
* Accountability for ensuring allocated clients have complete and accurate invoice and data acquisition, entry and validation within customer agreed SLA timescales
* Maintaining database(s) with accurate data in a timely manner
* Ensuring debt and disconnection correspondence is resolved asap
* Resolving telephone and email billing and reporting enquiries from customers and suppliers
* Raising billing queries and change of tenancies with suppliers via phone/email and following through to resolution
* Maintaining and developing effective working relationships with supplier and customer contacts
* Production and issue of payment files, cost and consumption reports to allocated clients
* Attending conference calls and meetings with customers/suppliers as required
* Understand and adhere to operational processes and procedures to manage workload and ensure business continuity
* Build knowledge of the energy industry and develop an understanding of queries and resolution
* Supporting the wider team to ensure all energy accounting client SLA’s are met
* Supporting internal and external stakeholders with data and analysis related issues
* Additional project work as required based on business priorities
* Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties.
Qualifications and Education Requirements
Essential
* Data entry experience
* A good working knowledge of Microsoft Office applications, particularly excel
Desirable
* Energy/Water industry knowledge and experience
* Previous office experience
* Customer Service experience
Key competencies
Customer Service Skills: Be polite, conscientious. Engage with a can-do attitude
Effective Communication: Clear, concise. Be mindful of your audience
Building Relationships: Be honest, approachable, positive and helpful • Organisational Skills:
External Representation: Be smart, presentable and professional at all time
IT Skills: Good understanding of MS packages including Excel
Processes: Develop an understanding of all internal processes required to carry out role
Reporting: Provide reports at the relevant level of detail in an accurate and timely fashion
Analytical Skills: Demonstrate an aptitude for recognising patterns and inconsistencies relating to billing and consumption data
Attention to Detail: Maintaining a high level of accuracy in regard to email, files, reports and internal systems
Teamwork: Making yourself available to support wider team where appropriate
What we offer
* Training and development opportunities
* Company pension
* Flexible work hours
* Sharesave scheme
* Life insurance
* 4pm finish on Friday
If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck

2023-01-11 15:49:27

Apply For This Consulting Kirkham Vacancy – Here 

 

Updated 26-01-2023 21:50

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